> ## Documentation Index > Fetch the complete documentation index at: https://sailia-mintlify-document-new-features-1776330531.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Platform overview > Understand the key parts of Sailia and how they work together. Sailia is a booking and operations platform for activity providers. It handles everything from online bookings and point-of-sale transactions to staff scheduling, payments, and accounting. Here is a quick tour of the main areas you will work with. ## Activities and scheduling [Activities](/activities/activities) are the core of Sailia — courses, hires, and events that customers can book. Each activity has its own schedule, pricing, capacity, and staffing. Customers book through your [online booking page](/getting-started/booking-page) or in person at the [point of sale](/point-of-sale/overview). Every booking flows into a shared order system where you can [manage reservations](/activities/managing-bookings), track payment status, and update attendee details. You can also offer [memberships](/pricing/memberships) for recurring access and prepaid [activity passes](/pricing/activity-passes), sell [gift cards](/pricing/gift-cards), manage [waitlists](/activities/waitlists) for fully booked sessions, and handle [group bookings](/activities/group-bookings) with multiple participants. ## Customers [Manage your customers](/customers/overview) from a central dashboard — view booking history, check membership status, and track waiver completion. Customers can set up [family accounts](/customers/family-accounts) to book for multiple family members. Sailia sends [automated notifications](/customers/notifications) for booking confirmations, waitlist updates, and membership renewals. Collect signed [waivers](/customers/waivers) and supporting documents before activities, with support for digital signatures, checkboxes, and [file uploads](/customers/file-uploads). Grow your audience with [newsletter signup forms](/customers/newsletter-forms) embedded on your website. ## Pricing and promotions Sailia gives you flexible pricing tools. Offer [memberships](/pricing/memberships) with recurring billing and auto-applied discounts, or sell prepaid [activity passes](/pricing/activity-passes) for bundled sessions. Create [discount codes](/pricing/discount-codes) with fine-grained controls — usage caps, date windows, early-bird and surge pricing, product restrictions, and tiered amounts. Sell [gift cards](/pricing/gift-cards) that customers can redeem at checkout. ## Point of sale The built-in [POS](/point-of-sale/overview) lets you sell [shop products](/point-of-sale/shop-products), process walk-in bookings, and apply discount codes on the spot. Connect a [card reader](/point-of-sale/card-readers) for in-person payments, or set [custom prices](/point-of-sale/custom-pricing) on individual items when the standard price does not apply. Organize your business across multiple [locations](/getting-started/locations) with separate POS terminals and card readers at each site. ## Payments and finance Sailia processes [payments through Stripe](/payments/stripe) — handling online checkouts, POS card payments, refunds, and payouts. Offer [instalment plans](/payments/instalments) for higher-value bookings so customers can split payments over time. Accept [charity donations](/payments/donations) at checkout with optional Gift Aid support. Track everything from the [financial dashboard](/payments/reporting). ## Staff and operations [Manage your team](/staff/management) by assigning staff to bookings, setting pay rates, and controlling permissions. Let Sailia [generate timesheets automatically](/staff/auto-timesheets) from scheduled work. Staff see their upcoming shifts and you get accurate payroll data without manual entry. ## Integrations Connect Sailia to external tools to automate your back office and expand your reach: * **Workflows** — set up [automated emails and SMS](/integrations/workflows) triggered by booking events * **Xero** — [sync payouts](/integrations/accounting-sync) as categorized invoices with full VAT breakdowns * **Adventuro** — list your activities on the [Adventuro](/integrations/adventuro) marketplace and receive bookings automatically ## API and developer tools Build on Sailia with the REST API. Record [metered usage events](/api-reference/meter-tracking) and integrate with external systems. ## Next steps Walk through the essential steps to get your account ready.