> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-document-new-features-1776330531.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Financial reporting

> View payment data, export transaction records, and monitor your business performance.

Sailia provides a financial dashboard where you can view payment activity, monitor payouts, and export data for reporting or tax purposes.

## Financial dashboard

The financial dashboard gives you a centralized view of all payment activity across your account. From here you can:

* View gross revenue, Stripe fees, and net payouts
* Browse individual transactions with payment method, status, and customer details
* Filter by date range, payment method, or transaction type
* Compare periods and see percentage changes at a glance in chart tooltips
* Track [instalment plan](/payments/instalments) progress
* Monitor [gift card](/pricing/gift-cards) balances and redemptions

<Note>
  Access to the financial dashboard requires the **Financial Dashboard** [permission](/staff/management#permissions). Staff without this permission cannot view payout data or export reports.
</Note>

## Payouts

Stripe sends payouts to your connected bank account on a regular schedule. Each payout in Sailia shows:

| Field                     | Description                                           |
| ------------------------- | ----------------------------------------------------- |
| **Gross amount**          | Total revenue collected before fees                   |
| **Stripe fees**           | Processing fees deducted by Stripe                    |
| **Net payout**            | The amount deposited to your bank account             |
| **Transaction breakdown** | Individual charges and refunds included in the payout |

If you use [Xero accounting sync](/integrations/accounting-sync), each payout is automatically sent to Xero as a categorized invoice with full VAT breakdowns.

## Cash payouts

Cash payments taken through the [point of sale](/point-of-sale/overview) are tracked separately from card payments. Cash payouts appear in a dedicated section of the financial dashboard with:

* Transaction amounts from each [till shift](/point-of-sale/overview#till-shifts)
* Cash refunds issued
* Net cash totals

If accounting sync is enabled, cash payouts are sent to the **Sailia Cash Clearing Account** in Xero.

## Exporting data

You can export transaction data as CSV files from the financial dashboard. Click **Export Data** to open a dropdown where you choose the type of export:

| Export type                      | What it includes                                                                                                            |
| -------------------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| **Baskets**                      | One row per basket with totals, payment method, status, and customer details                                                |
| **Basket items**                 | One row per line item across all baskets, with product and pricing details                                                  |
| **Donations**                    | Donation records for charity reporting or Gift Aid claims (see [donation exports](/payments/donations#exporting-donations)) |
| **Course purchases by end date** | Course bookings filtered by when the course ends rather than when the customer purchased                                    |
| **Planned activities**           | Upcoming scheduled sessions within the selected date range                                                                  |

After selecting an export type, a dialog appears where you set a date range and optional filters before downloading the CSV.

### Export filters

Depending on the export type, you can narrow down which records are included.

#### Paid baskets only

Toggle **Include paid baskets only** to exclude baskets that are still pending, failed, or expired. This is available for baskets, basket items, and course-by-end-date exports. Donation exports always include only successful baskets.

#### Payment options

Filter by the payment method used to complete the basket. The available groups are:

| Group     | Includes                                                                 |
| --------- | ------------------------------------------------------------------------ |
| **Card**  | Card payments, pay-later arrangements, and invoiced payments             |
| **Cash**  | Cash payments taken through the [point of sale](/point-of-sale/overview) |
| **Other** | Any other payment method                                                 |

All payment options are selected by default. Deselect a group to exclude those records from the export. At least one group must remain selected.

<Note>
  Payment option filters are not available for the **Planned activities** export type since planned sessions are not tied to a specific payment method.
</Note>

### Payout exports

Each payout includes a downloadable CSV breakdown showing individual transactions, amounts, fees, and product categories. This is the same CSV that gets attached to Xero invoices when [accounting sync](/integrations/accounting-sync) is enabled.

## Monitoring automated emails

Track the volume of automated communications through [meter usage tracking](/api-reference/meter-tracking#built-in-meters):

| Meter                 | What it tracks                                                |
| --------------------- | ------------------------------------------------------------- |
| `workflow-email-sent` | Emails sent by [automated workflows](/integrations/workflows) |
| `waitlist-notified`   | [Waitlist](/activities/waitlists) notification emails         |
| `order-completed`     | Completed purchases across all channels                       |

## Related guides

<Columns cols={2}>
  <Card title="Payments and Stripe" icon="credit-card" href="/payments/stripe">
    Connect Stripe and manage payment processing.
  </Card>

  <Card title="Xero accounting sync" icon="arrows-rotate" href="/integrations/accounting-sync">
    Automatically sync payouts to Xero.
  </Card>
</Columns>